State Farm® Insurance Agent Marc Ingram
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Matthew Walls
June 26, 2024
"Marc has been incredibly helpful with insuring multiple properties for me over the last four years. He’s provided excellent guidance, found the best policies, and ensured a smooth process everyone. I highly recommend Marc for his expertise and exceptional customer service."
Mary Voronoff
May 14, 2024
"Sad to have to leave this review but maybe it will finally get a response. Marc does not return calls, answer calls, or interact at all. We have had to deal directly with corporate due to his lack of communication and have had issues with our policy as a result. Part of our fees include a local agent to help us directly but instead we have to call 1-800 numbers and speak to different people every time. Loosing patience with State Farm by the day."
"Hi Mary, Thank you for your feedback. We're sorry to hear about your experience and we appreciate you bringing this to our attention. We strive to provide the best service possible,. We have rectified the issue you were experiencing. Thank you for your patience and understanding. Best regards, Marc"
Porche' H
February 25, 2024
"Never again will I do business with Marc. I signed life insurance paperwork on 02/09/2024 and Marc did not send it until I went in there on 02/21/2024. I asked him to call State Farm because customer service said they dont have forms while he says that he sent them and he refused to make the call. Why would you refuse to assist when there's obvious confusion about a policy YOURE handling? I said I would call while there in the office and he said he didn't know how I would because there's no number for life insurance (very bogus lie). Once Marc saw that he couldn't deter me from getting the issue handled in front of him any longer, we went into his office. Once I got customer service on the line, they said they just received the forms a few minutes ago. I told Marc that they were just received and he said 'thats crazyyyy, I sent them on 02/16/2024'. I asked him why he sent them on that date when I signed on 02/09/2024. He told me I came on 02/16/2024 and signed. At that point I had to leave because he was lying badly and attempting to gaslight. To refuse to help me then lie to me while Im still dealing with my mothers passing is disgusting and low. I switched to a different office in a neighboring city to handle the rest of my business because Marc is not equipped to handle things."
R Tippett
October 13, 2023
"Called Marc today at this office, he quickly handled our needs. Office staff, friendly."
Melissa Dee
January 25, 2023
"Marc's agency has served our family for almost 10 years. He and his team are the best! They work with teen/new drivers to find the best deals and offer the best advice for saving money on insurance."
"Thank you for your review. We do our best to provide great service. It is our pleasure to have you all as customers."
Tracey Freeman
October 10, 2022
"The lady in the office is rude good luck trying to get in contact with anyone! I have a notice from the DMV needing a form from them still no luck even called customer care they left a message he still has not reached out!"
Sylvia Soto
August 20, 2022
"Very helpful!"
"Thank you."
jessica weeks
July 18, 2022
"Great friendly service in a local office. Love to have face to face service available for when the internet service fails me!"
"Thank you Jessica. We enjoying seeing our clients face to face as well."
gricelda castillo
March 6, 2022
"Especially costumer service"
"Gracias Gricelda."
jose garcia
November 8, 2021
"Se los recomiendo son muy amables y profesionales con su trabajo de mi parte muchas gracias"
"Gracias José"
Business Isbusiness
October 24, 2021
"Great People Mark is the BEST. From the first day I met he and his beautiful family they remain the same truthful and friendly all around Great People."
"Thank you for your kind words."
Bridget Hunt
April 9, 2021
"I have had my insurance with Marc Ingram at State Farm for years. They are very professional, knowledgeable and truly care for their customers. I would recommend them to anyone. Go see Marc and his staff for all insurance needs."
"Thank you Bridget. We enjoy having you and appreciate your business."
Sean Vaughan
April 5, 2021
"Marc is very responsive when I need a question answered or have a question about my auto policy. His whole team is very professional and got everything I needed during my car buying process so that it went as smooth as possible!"
"Thank you for your review Sean."
Judy Riordan
December 30, 2020
"Friendly people"
"Thank you for your review."
Iwatch Security
October 12, 2020
"Always good to work with a pro who knows his business and is available for clients!"
"With you as well."
Diana Velasco
June 5, 2020
"Like a bad neighbor this State Farm was never there! Had to switch car insurance. The best decision ever!"
"Hi Diana, We wish you the best in your new endeavors."
Shaketa Alston
February 5, 2020
"Great Customer Service, and the Employers were very knowledgable."
"Thank you Shakela. You are a pleasure to serve."
Linda Alston
October 13, 2019
"Friendly"
"Thank you for your review."
darnell brewington
August 20, 2019
"Very helpful & knowledgeable"
"Thank you Darnell."
deasia Foster
July 28, 2019
"Marc is so nice"
"Thank you Deasia."
Arrenda Harris
November 9, 2018
"love this place"
"Thank you."
Rochelle Dunlop
July 30, 2018
"Marc and his team always provide great customer service. They are prompt, personable, and provide great rates. They are our go to source for all types of insurance. We have had to file claims for hail damage, car accidents, etc., and never had an issue. Very easy to work with!"
"Thank you Chelle for your review."
Dave Monro
July 23, 2018
"I have been with Marc and his people for more than 6 years now and have NEVER had a bad experience. Just the opposite,outstanding customer service,personable service and the concern for me and my family on a personal level. They dont come and better than Marc and Bianca. If you dont have your insurance here you are missing out."
"Thank you for your review Dave."
Jackie Makana
July 21, 2018
"Insurance to me and my wife are essential with our businesses. We own 4 hair salons and 6 supermarkets. I decided to get my insurance with Marc Ingram because he is a small business owner that understood our concerns. I believe we have been with him and State Farm for about 3 years now. When we first sat down and discussed our insurance he compared what State Farm could provide us and compared that with what we had. Needless to say if something had happened we would have lost it all. Marc made sure we had no gaps in coverage. They have called me everytime there has been a change in the market that may have an impact on us. Last year, we moved our cars, house and beach house to Marc. We are very satisfied with his office and how they work with us to make sure we have everything we need. I would recommend Marc’s office to anyone looking for honest insurance."
"Thank you for your review."
Melva Holden
July 21, 2018
"Worst experience ever!!! I requested an explanation for the increase of my monthly bill and Marc called the cops on me because he could not explain the sudden rate increase!!!! BEWARE..questions could lead to jail!"